If you are unable to visit our Farm Shop during the pandemic then we are happy to help with our Order and Collect service.
We are here to help! We know it's not as easy to pop to our Farm Shop at the moment. If you are unable to shop in person, we offer a Order and Collect Service. You can find all the details of the service below.
Ordering
• You can order products from any department at Hollow Trees, from potatoes to pet foods and butchery to bakery too!
• Where possible we ask that orders are emailed to collect@hollowtrees.co.uk
• We ask that you give us 48 hours’ notice with all orders.
• We have three Collection Days. They are Wednesday, Thursday and Friday each week
• On your Collection Day you will be telephoned by a Hollow Trees Team member before 1pm. During this call we will discuss any substitutions or queries with your order, we will also take your payment details at this stage.
• If you have a Hollow Trees Farm loyalty card please add your number to your order.
Collection
We ask that you pick up your order between 2pm and 4pm on your Collection Day where possible. (There may be delays in answering your ‘car park phone call’ outside of this time)
• Please park in the signed Collection Pick Up Point and phone us from the car park on arrival.
• Please raise your car boot for us to put your order in.
• We will not close your car boot – that is your responsibility.
Cost
From Monday January 4th 2021 we have the following graduated service fee according to the size of your order.
Helpful Hints & Tips
Unsure of what to order? Here’s a guide to just some of the items you could order. If you have any questions or can’t find something on the list, please do ask.